​​​​I work at the intersection of people, process, and performance to turn ambitious mandates into scalable systems, building CRM infrastructure during a 4.5x headcount scale at a Series B startup, aligning cross-functional teams across a $12M multi-brand portfolio, or rebuilding a retention model before a client contract walked. I bring sharp execution and a human-first lens to work that's usually happening under pressure.​

 

Because growth doesn't happen in spreadsheets alone, it happens in conversations, systems, rituals, and culture.  That's where I do my best work.​

 

What I Do Best:

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Strategic Alignment — "I translate vision into executable roadmaps, the same skill that took a Series B from 22 to 100 employees on one shared data system in under six months.

 

Operational Excellence — "I design processes that simplify, streamline, and stick, cutting turnover 40% and ramp-up time 50% on a contract that was at risk of walking.

 

Culture-Led Growth — "I believe in scaling with soul, psychological safety, and clarity of communication aren't nice-to-haves, they're what held a 25-point client satisfaction lift in place.

 

I've led global client teams, launched multi-million-dollar solutions, and optimized operations across companies like Meta, Mars, and fast-growing SaaS startups. But the real throughline? Trust, traction, and transformation. That's what I build and who I am in every room I walk into.​ You'll find me obsessing over workflows, facilitating tough conversations, or writing about psychological safety and operational effectiveness (with a good iced coffee nearby).​

 

Let's Build Something That Scales.​​​​